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Merak attaches great importance to the protection of your personal data. This Privacy & Cookie
Policy explains how we process your personal data and what rights you have in relation to your
personal data.
This Privacy & Cookie Policy applies to the processing of personal data of our prospects and
(former) customers, their possible employees, appointees and/or contact persons, the persons
who visit our branches, websites or social media pages, as well as the persons who contact us in
another way or communicate their personal data.
N.V. Merak, Steenhoevestraat 6, 2800 Mechelen, Belgium, with company number 0417.226.296, and for certain local activities also her branches Merak B.V., Postbus 307, 1500 EH Zaandam, the Netherlands and Merak A.G., Buchserstrasse 34, 8108 Dällikon, Switzerland (hereinafter referred to as “Merak”, “we” or “us”), is responsible for the processing of your personal data. Merak hereby complies inter alia with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of these data, and repealing Directive 95/46/EC (hereinafter referred to as the "GDPR").
You can contact us by mail to the abovementioned address of N.V. Merak, by telephone on +32 (0)15 28 40 60 or by e-mail at info@merak.be.
You can transfer your personal data to us when you contact us, when you visit our website (e.g. when you fill in the contact form, when you register on MyMerak or when you go through the order process), when you use our products and services, or when you visit our social media pages. In some cases, we may also receive your personal data via our affiliated companies, third parties (e.g. data suppliers for the purposes of direct marketing or to ensure the accuracy of our data), or parties with whom you have a relationship (e.g. your employer).
We may for example process the following data: your name and first name, address, company, contact details (e-mail, telephone, mobile phone, fax, ...), customer number, payment data, log-in data, communicated notifications, etc. Some data are also collected automatically via cookies and similar technologies when you visit our website. You can find more information about the use of cookies in article 7 of this Privacy & Cookie Policy.
Your personal data may be processed inter alia:
These processing activities are based inter alia on (i) your consent, (ii) the preparation, execution
or termination of a contract, (iii) legal or regulatory provisions to which we are subject, and/or (iv)
our legitimate interests (such as our interest to provide an excellent service, to maintain our
customer relationship, to be able to offer a secure website, etc.).
Your personal data will be kept for a period necessary to achieve the intended purpose, or as
long as we are legally obliged to do so or need the data in the context of a legal action.
Please note that our website may contain links or references to other sites that Merak does not
control and to which this Privacy & Cookie Policy does not apply. We therefore advise you to
carefully read the privacy policies of each website you visit, as these may differ from this Privacy
& Cookie Policy.
Merak may share your personal data with possible legal successors and other entities within the group and with some of our contractual partners, for example to ensure the proper follow-up of your registration, order or request, to enable the provision of our services. If Merak transfers or is obliged to transfer your personal data to other companies, it will do so on the basis of your consent, unless we are required to do so by law or if we can rely on our legitimate interest in doing so (e.g. transfer to legal service providers in the event of a dispute). Should your personal data be transferred to companies outside the European Economic Area, this will only be done on the basis of adequacy decisions or appropriate safeguards.
You have the right to access your personal data, the right to correction and deletion of these data,
as well as the right to limit the procession of your personal data. In addition, you also have the
right to data portability and the right to object to the processing of your data. However, Merak
points out that the exercise of these rights is subject to certain legal conditions.
If the processing of your data is based on your consent, you can withdraw this consent at any
time.
Furthermore, you always have the right to object to the processing of your personal data for direct
marketing purposes.
You can exercise these rights – if applicable – by sending an e-mail to info@merak.be, via the
‘contact’ section on our website or by mail to the address of N.V. Merak (mentioned in article 1 of this Privacy & Cookie Policy). Merak reserves the right to request proof of your identity.
For complaints in connection to the processing of your personal data, you can always contact the supervisory authority in your country. E.g. for Belgium this is the Data Protection Authority (www.dataprotectionauthority.be).
Merak has adopted appropriate technical and organisational security measures to prevent the destruction, loss, falsification, alteration, unauthorised access or accidental disclosure of personal data to third parties, as well as any other unauthorised processing of these data.
We use cookies when you visit our websites www.merakbe (including https://mymerak.merak.be), www.merak.nl (including https://mymerak.merak.be) and www.merak.ch. A cookie is a small text and number file that is stored in your browser or on your computer’s hard drive.
Upon your first visit to our websites you can set your cookie preferences via a selection menu. You can modify your preferences any time via our websites, and you can always deactivate the use of cookies via your browser settings. These settings can usually be found in the 'Options' or 'Preferences' menu of your web browser. To better understand these settings, the following links may be useful. If not, you should consult the 'Help' function in your web browser for more details.
Name of the cookie | Provider | Expiration |
---|---|---|
language | merak.be, merak.nl and merak.ch | 5 years |
laravel_session | merak.be, merak.nl and merak.ch | 1 day |
__RequestVerificationToken | mymerak.merak.be and mymerak.merak.nl | Session |
ASP.NET_SessionId | mymerak.merak.be and mymerak.merak.nl | Session |
TS# | mymerak.merak.be and mymerak.merak.nl | Session |
mymerak#lang mymeraknl#lang |
mymerak.merak.be and mymerak.merak.nl | Session |
cookiesmymerak | mymerak.merak.be and mymerak.merak.nl | 29 days |
f5avrbbbbbbbbbbbbbbbb | mymerak.merak.be and mymerak.merak.nl | Session |
Name of the cookie | Provider | Expiration |
---|---|---|
_ga | merak.be, merak.nl and merak.ch mymerak.merak.be and mymerak.merak.nl |
2 years |
_gat | merak.be, merak.nl and merak.ch mymerak.merak.be and mymerak.merak.nl |
1 day |
_gid | merak.be, merak.nl and merak.ch mymerak.merak.be and mymerak.merak.nl |
1 day |
SC_ANALYTICS_GLOBAL_COOKIE | mymerak.merak.be and mymerak.merak.nl | 10 years |
Name of the cookie | Provider | Expiration |
---|---|---|
_fbp | merak.be and merak.nl | 3 months |
ads/ga-audiences | google.com | Session |
pagead/1p-user-list/# | google.com | Session |
IDE | doubleclick.net | 1 year |
test_cookie | doubleclick.net | 1 day |
fr | facebook.com | 3 months |
tr | facebook.com | Session |
Merak may amend this Privacy & Cookie policy from time to time. We therefore invite you to always consult the latest version of this policy on our website.